Operations and Planning Knowledge Management

Fostering knowledge and experience of the utility workforce

utility knowledge management/ operations planning knowledge management

The U.S. Department of Labor estimates that as much as 50 percent of the nation’s utility workforce will retire in the next five to ten years. From engineers to line-workers, the challenges associated with replacing the vast amount of technical and institutional knowledge of these professionals will be immense. Potential impact on day-to-day utility operations will be significant.

 

Utilities have options for capturing and sharing information, but few are robust enough to satisfy today’s needs. KEMA brings years of experience and a broad range of industry expertise. We apply these to focus client capabilities and personnel experience to develop a quality system to meet specific needs. This experience is critical in bringing together information from many sources into a consistent whole, retrievable by functional subject area.

 

Decisive actions today to preserve utility intellectual property for the future

Decisive actions are needed today, before retirements or transfers, to preserve utility intellectual property for the future.

 

Working as a Google Enterprise Partner, KEMA works with utilities to capture critical information and organize knowledge content of departing employees so that new employees can continue to deliver sustainable, reliable and profitable energy and services.

 

Operations and Planning Knowledge Tools

The power industry faces many challenges and capturing and applying expertise from in-house experts is critical to success. KEMA’s approach was developed with this specific need in mind, and with the realization that daily responsibilities cannot be significantly disrupted as implementation proceeds.

 

KEMA’s operations and planning knowledge tools and solutions help utilities:

  • effectively capture expertise before retirements or transfers

  • maximize use of existing systems and databases

  • allows for the use of state-of-the-art, third-party supporting products to enable and implement intelligent searches, including Google products

  • provide computer-based self-training learning tools

  • empower employees, strengthen the enterprise, and improve employee productivity through immediate access to expertise that precisely satisfies work needs

  • provide structure for protecting company intellectual property.

 

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